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Building a Positive Coaching Relationship

Building a Positive Coaching Relationship

By Donna Dunning

Donna Dunning

Few people willingly share weaknesses or try new behaviors if they are uncomfortable with the person trying to help them.

Before you can help others improve their performance, those you wish to help must see you as a credible and sincere professional.

How can you achieve this?

Establishing Your Credibility and Sincerity

Certificates and degrees on the wall may provide you with some initial credibility, but these pieces of paper are not enough to convince people that you are someone they want to work with.

Here are some tips for establishing credibility and building a positive coaching relationship.

• Listen. Listen carefully. Listen without judgment. Listen thoughtfully. Reflect back what you are hearing to make sure you understand. People need to sense that they are being heard and understood before they will be comfortable sharing more with you.

• Model your own ongoing professional and personal development by practicing what you preach. Any behavior that you coach, demonstrate. Your clients will not see you as credible and will not be motivated to change if you don’t demonstrate the behaviors you are suggesting they will benefit from.

• Talk your client’s language. Tailor your discussions to the language and depth that your client prefers. Many clients don’t want to hear complex terminology and highly theoretical explanations (although some might). Make your interactions practical and straightforward.

• Be aware of your own strengths and challenges. Use your strengths effectively when interacting with clients and describe, when appropriate, what you are doing to overcome your own challenges. Watch out for overusing your strengths, as this can become a weakness.

• Adapt the process to your client. Respect and accommodate each client’s preferences in areas such as pacing of the process, developing rapport, coming to closure, structure, flexibility, and feedback. Although you want your clients to stretch and learn, they will be best served if you customize the process to suit them. Personality type differences can provide insights to help you figure out how to best serve each individual you work with.

Are there more strategies can you share to help other coaches establish their credibility and sincerity?

Information in this post has been modified and excerpted from TLC at Work: Training, Leading, Coaching all Types for Star Performance.

This entry was posted on Tuesday, June 2nd, 2015 at 9:05 am and is filed under Blog. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

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